|Search our "Products Database" by Item Name|
|If you type "Item Name" in the search box and click the Search button it will show you a link that takes you to the Item Informations page.|
For additional control you may choose to search on "Price Range" or "By Products" or for the "By Manufacturer." For additional search options use Detailed Search.
|How to place order to the shopping cart|
|There are four steps in which you have to complete for the online order to be processed.|
|Step 1, You will either login as a return user, or be ask to enter your ID and a Password to create a new account for you. You will then go on to finish step 1 with your billing and shipping information as well as the credit card info. After which the account has been created, you then need to confirm shipping address again on Step 2.|
Step 3, Allows you to choose payment methods with different credit cards.
Step 4, As soon as your order is processed, it will be shipped.
After you have select the product that you wish to buy, click "Add to Cart" and you will see the product in the shopping cart. Click "Checkout" and continue to fill out the online order form. If you wish to cancel the order, simply press "Remove." If you wish to continue to shop, click "Continue Shopping" and it will bring you to the home page again.
|If you decide that you wish to cancel the order that you have placed using the online shopping facility, please contact a member of our retail team. Their contact details are below:|
There will be a re-stocking fee of 25% on all cancelled orders. If the product has already been shipped you will need to make arrangements to return it to Dollmore. You will be responsible for the cost of shipping to and from the scheduled destination. Product must be returned on the skid that it was shipped on and in the same condition that it was received.
* But In the case of a doll ordering, It can't be canceled. Before ordering and paying, Please place an order to be careful.
|Return & Refund Policy|
|The items may be returned or exchanged within 20 days of your product's shipping date.|
If you want to return your purchase for any reason, please notify us within 10 days of receiving your item. Items that have been taken out of their original boxes cannot be returned.You will be refunded purchase price of item. Shipping costs cannot be refunded. Unless damaged by shipping, item must be received by us in the same condition as it was shipped. * But In the case of a doll ordering, It can't be canceled. Before ordering and paying, Please place an order to be careful.
* But In the case of a doll ordering, It can't be returned and refunded. Before ordering and paying, Please place an order to be careful.